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Delivery & Returns

Everything at Vitami is the product of precision. And this is no different for our delivery and returns processes. 

DELIVERY

Your seven day trial delivery is free, it’s on us.

Once you’ve signed up for a subscription, your delivery will arrive at your front door within 2-3 days and have a £3 delivery charge on top of your monthly plan fee.

Right now we don’t ship internationally, but please do get in touch if you want to see Vitami abroad.

We can’t process full refunds for any Vitami boxes or sachets that are already opened. But we will refund you for the amount of sachets you send back to us. 

Got questions while you’re waiting for your order? Contact us on hello@vitami.co.uk

RETURNS

We have a no-quibble returns policy. Simply return your order (containing all the unused products) to this address:

Vitami
c/o Kelly's Fulfilment Ltd
Unit 8 Trackside Business Centre
West Byfleet
KT14 7JN

Once we receive your returned package, you’ll get a refund to the card you placed the order with.

Any questions about our returns policy? Get in touch at hello@vitami.co.uk